Terms of Service

Effective date: November 13, 2026. Last updated: November 13, 2026.

PLEASE READ THESE TERMS CAREFULLY. THEY FORM A LEGALLY BINDING AGREEMENT. THEY LIMIT OUR LIABILITY TO YOU AND CONTAIN A MANDATORY BINDING ARBITRATION CLAUSE AND WAIVERS OF JURY TRIAL AND CLASS ACTIONS (SECTION 18). ANYTHING YOUR BOTS DO IS AT YOUR OWN RISK (SECTION 9).

1. Who we are and what these terms cover

Bot Founders is a Mac app operated by Velv Lab LLC, a Nevada limited liability company with its principal place of business in Las Vegas, Nevada ("Bot Founders," "we," "us," "our"). These Terms of Service ("Terms") govern your download, purchase, and use of the Bot Founders app for Mac, its updates and add-on bundles, the Bot Founders phone app when it is available, the Bot Founders account and cloud services that support them, and this website (together, the "Service").

These Terms cover the Bot Founders app only. The Bot Founders membership program at botfounders.ai has its own terms.

By creating an account, starting a subscription, accepting an invite, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility and authority

The Service is built for people who run a business. To use it you must be at least 18 years old, able to form a binding contract, and using the Service for business purposes. If you use the Service on behalf of a company or other entity, you confirm that you are authorized to bind that entity to these Terms, and "you" includes that entity.

3. Accounts, workspaces, and members

You sign in with an email address through our sign-in provider. Keep your email account and your devices secure. You are responsible for everything done through your account. Tell us right away at support@botfounders.com if you think your account has been compromised.

The person who buys a subscription is the workspace owner. The owner can invite members by email, and each member uses one seat. The owner controls the workspace and its data, can remove members at any time, and is responsible for the members they invite and for having the right to share workspace data with them. If you join a workspace as a member, the workspace owner, not Bot Founders, decides what you can access in that workspace.

4. Subscriptions, billing, and renewal

The Service is sold as a monthly subscription. The price for the first seat and for each added seat is shown on botfounders.com/plans at checkout. Payments are processed by Polar, which acts as the merchant of record and may collect applicable taxes. Your purchase is also subject to Polar's terms.

Your subscription renews automatically each month until you cancel. You can cancel at any time from your account. Cancellation stops the next charge, and your access continues until the end of the period you already paid for. When you add seats, the added cost is charged right away for the current period. When you remove seats, the change takes effect at the next period.

If a payment fails, we and Polar may retry the charge. If payment is still not completed after a grace period (currently 30 days), your subscription and access end.

We may change prices for future periods. We will tell you by email before a price change applies to you, and you can cancel before it takes effect.

5. Refunds

Payments are non-refundable, including for partial months, unused seats, and unused time, except where the law requires a refund. Cancel before your next renewal to avoid the next charge. Starting a chargeback for a valid charge instead of contacting us is a material breach of these Terms.

6. License to the app

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Bot Founders app on Macs you own or control, for your internal business use, while your subscription or invite is active. We own the Service, including the app, its code, add-on bundles, designs, and trademarks. You get no ownership and no right to use our names or logos.

You may not: copy, resell, sublicense, or redistribute the Service; reverse engineer or decompile it, except where the law allows; bypass any license check, encryption, or access control; share your account or seats with people who are not in your workspace; use the Service to build a competing product; or use the Service to break any law or anyone's rights.

7. Your AI accounts and other third-party services

The app runs AI tools on your own Mac using your own accounts with AI providers, such as Anthropic (Claude), OpenAI (Codex), and others you choose to connect. Your use of each provider is governed by that provider's own terms, and their fees are separate from your Bot Founders subscription. You are responsible for following each provider's terms and usage limits. We do not store or receive your AI provider passwords or keys.

The Service also uses third-party services, such as Composio for app connections, Cloudflare for hosting and phone access, Apple and Google for push notifications, and Polar for payments. Connections you make to other apps (for example email, calendars, or files) are made by you and are governed by those apps' terms. We do not control third-party services and are not responsible for their availability, changes, or actions.

8. Your content

Your chats, files, bots, and workspace data ("Your Content") belong to you. Most of Your Content stays on your Mac. You give us only the rights we need to run the Service for you, for example to send an invite email, to deliver a push notification, or to route an encrypted message to a member's device. Our Privacy Policy explains what reaches our servers.

You are responsible for Your Content and for having the rights to use it. Do not use the Service to process data you are not allowed to process, or sensitive regulated data (such as health or payment card data) unless you have the safeguards the law requires.

Feedback and suggestions you send us may be used freely, without obligation to you.

9. Your bots are at your own risk

The app lets you create bots that read, write, send, and change things in your business and in apps you connect. AI output can be wrong, incomplete, or unexpected. You decide what your bots can do, which apps they can reach, and what they run without your approval.

You are responsible for checking bot output before you rely on it, for backups, for securing your Macs and accounts, and for following the laws that apply to your business, including marketing, communications, and privacy laws. Do not use bots to make consequential decisions about people (such as employment, credit, housing, insurance, medical, or legal decisions) without qualified human review.

To the fullest extent permitted by law, we are not responsible for any loss or damage caused by what your bots do or fail to do, including messages sent, files changed or deleted, data loss, security incidents, costs charged by AI providers or other services, or harm to your customers.

10. Updates and changes to the Service

The app updates itself. We may add, change, or remove features at any time. Some features may require a current version of the app or of macOS. We may suspend the Service for maintenance or security.

11. Beta and early-access features

Some features may be marked as beta, preview, or coming soon. They are provided as they are, may change or end at any time, and may not work as expected.

12. Disclaimer of warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that AI output will be accurate. Nothing in these Terms affects rights you have under law that cannot be waived by contract.

13. Limitation of liability

To the fullest extent permitted by law, Velv Lab LLC and its members, managers, employees, contractors, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or business interruption, arising out of or related to the Service, under any legal theory, even if advised of the possibility. Our total liability for any claim arising out of or relating to these Terms or the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim. Some places do not allow some of these limits, so they may not all apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Velv Lab LLC and its members, managers, employees, contractors, agents, and affiliates from claims, losses, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your bots, Your Content, your members, your violation of these Terms, or your violation of any law or third-party right.

15. Suspension and termination

You can stop using the Service and cancel at any time. We may suspend or end your access, without refund, if you materially breach these Terms, if your payment fails after the grace period, or if we reasonably believe your use harms the Service, other users, or anyone else. When your subscription ends, members lose access to the workspace and we delete workspace data held on our servers as described in the Privacy Policy. Data on your own Mac stays on your Mac. Sections 6 (restrictions), 8, 9, and 12 through 20 survive termination.

16. Communications

We send emails needed to run the Service, such as sign-in codes, invites, receipts, and security or billing notices. If you also receive product or marketing emails, you can unsubscribe at any time. Service emails continue while your account is active.

17. Changes to these Terms

We may update these Terms. The "Last updated" date above shows the current version. We will tell you about material changes by email or in the app. They apply from your next renewal or your continued use of the Service, whichever comes first.

18. Governing law and disputes

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules.

Talk to us first. Before starting any arbitration or court case, you agree to send a written description of the dispute to support@botfounders.com and give us 15 days to try to resolve it informally.

Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding arbitration before a single arbitrator in Clark County, Nevada, administered by JAMS under its rules (or, if JAMS is unavailable, by the American Arbitration Association), except that either party may bring a qualifying claim in small claims court. Judgment on the award may be entered in any court with jurisdiction. Any court action allowed under this section will be brought only in the state or federal courts in Clark County, Nevada.

Either party may ask a court for temporary injunctive relief to stop unauthorized use of intellectual property or confidential information.

You and we each waive any right to a jury trial and agree that claims will be brought only on an individual basis, not as a class, collective, or representative action. If the class action waiver is found unenforceable for a claim, that claim alone will proceed in court on an individual basis. Any claim must be brought within one year after it arises, to the extent the law allows.

19. Export and sanctions

You may not use the Service in, or for the benefit of, any country or person subject to U.S. embargoes or sanctions, or in violation of U.S. export laws.

20. General

If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms. We may assign them as part of a sale or reorganization of our business. These Terms and our Privacy Policy are the complete agreement between you and us about the Service.

21. Contact

Questions about these Terms: support@botfounders.com. Velv Lab LLC, Las Vegas, Nevada.